Surface Pro 4
Rescue Surface Pro 4 stuck at UEFI
Needed: USB drive, at least 16 GB
Product: Surface Pro 4
Serial Number:
To download the recovery image from https://support.microsoft.com/en-us/surface-recovery-image
This is copy of instruction for "Create the USB recovery drive". Also found on an other page.
- Make sure the PC you downloaded the recovery image to is turned on and plugged in, then insert the USB recovery drive into the USB port. (Use a USB 3.0 drive if you can.)
- In the search box on the taskbar, enter recovery drive, then select Create a recovery drive or Recovery Drive from the results. You might be asked to enter an admin password or confirm your choice.
- In the User Account Control box, select Yes.
- Make sure to clear the Back up system files to the recovery drive check box and then select Next.
- Select your USB drive, and then select Next > Create. Some utilities need to be copied to the recovery drive, so this might take a few minutes.
- When the recovery drive is ready, select Finish.
- Double-click the recovery image .zip file that you previously downloaded to open it.
- Select all the files from the recovery image folder, copy them to the USB recovery drive you created, and then select Choose to replace the files in the destination.
- Once the files have finished copying, select the Safely Remove Hardware and Eject Media icon on the taskbar, and remove your USB.
Use a recovery option.